Bob Wagner

FleetTraks Device Installation guide

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FleetTraks Device Installation Guide

ft devices

 

Below you will find instructions on how to install either of the FleetTraks devices. Also provided are directions for naming the devices in your FleetTraks account and syncing your vehicle’s odometer to your new device. New customers are strongly encouraged to call On-Board Customer Service. Your account manager will introduce you to the features contained on this page and set up a date for additional training.

Existing customers are also encouraged to call support or follow the instructions provided below. If at any time you have questions, please contact On-Board Customer Service.

Support and training are always provide at no charge.
877-340-0300 x 290  support@on-board.com.

OBC OBD II Plug In Device

FleetTraks OBDII device

The plug in device is easily installed by connecting the device with your vehicle’s OBD II connector.

  1. Your first step is to make a notation of the device’s ESN number. This will be a 10 digit number.
  2. Determine the location of your vehicle’s connector, follow this link https://www.carmd.com/wp/locating-the-obd-2-port-or-dlc-locator/. After locating your connector, plug the device in.
  3. Your device was shipped active and ready to report. Allow up to 10 minutes for the device to establish its initial connection. A successful connection is indicated by solid illuminated lights.
  4. Either call On-Board Customer Service for help setting the device up in your FleetTraks account, or follow the naming instructions that are provided below.

FleetTraks Hardwired Device

2620 with logo transparent

The hardwired device is installed typically under the vehicle’s dashboard by tapping into 3 wires in the vehicles electrical system.

  1. Prior to installing the device, make a notation of the devices ESN number. This will be a 10 digit number.
  2. Detailed installation instructions can be found by clicking here.
  3. Your device was shipped active and ready to report. Allow up to 10 minutes for the device to establish its initial connection. A successful connection is indicated by solid illuminated lights.
  4. Either call On-Board Customer Service for help setting the device up in your FleetTraks account, or follow the naming instructions that are provided below.

 

 

Naming the Device in Your FleetTraks Account

Naming the devices in FleetTraks is easy. First log into your account and go to the administration page. Next, the drop down window will show the all of the devices assigned to your account. Select the number that matches the ESN number that you previously noted. When a unit is shipped from On-Board Communications, the unit label is the same as the unit’s configuration ID (ESN) number. Next, rename the unit to something more appropriate for your business such as (Dave’s Van, or Truck 239). Once you type the name in the “Unit Label” cell and click the “Save Changes” tab, the new name will then be displayed throughout the web application on all appropriate pages. See the before and after image below.

unit identification

 

 Setting The Devices Odometer Counter

Detailed instructions for setting the GPS odometer are found in the help section of your FleetTraks account. From the home page, click on the configuration tab. Then click on the help link (question mark). A new window will appear. Click on Set Unit Odometer Counter option.

configuration page

 

Bob Wagner

Route Planner l Route Planning and Fleet Tracking

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FleetTraks releases Route Planner. Another software upgrade to its GPS fleet management system.

FleetTraks Route planner on iMac screen

 

During a busy day in operations, dispatchers have to make many decisions, sometimes very quickly. These decisions often include directing a driver which route to take. FleetTraks makes these decisions easy with the release of its Route Planner upgrade.  Read more

Bob Wagner

Enhanced vehicle tracking functionality is added to FleetTraks.

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Route taken with each GPS location numbered

Vehicles Route with all activity in numerical sequence.

On-Board releases enhancements to FleetTraks making vehicle tracking easier than ever.

FleetTraks users now are able to view the route that the vehicle traveled with the numerical order of starts, stops and GPS position reports clearly displayed. From the unit history page users simply click on map history button and touch the letter N on their keyboard to display the numerical sequence of the vehicles trip.

A quick visual identification of a vehicles route enables managers to verify that drivers drove an efficient route. Companies utilizing vehicle tracking work with their drivers to optimize routes enjoy increased productivity, reduced fuel expense, reduced vehicle wear and tear and better customer service.

On-going training and support for FleetTraks customers is always provided at no charge. To learn more about this enhancement contact customer support at 877-340-0300 x 290 or email us at support@on-board.com.

To learn about how FleetTraks fleet management can make your company more profitable, click on the Sales Inquiry button at the bottom of this page.

 

 

Bob Wagner

Seeley reduces vehicle idling 50%

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Seeley-Medical-delivery-van-reduces- vehicle-idling-with-FleetTraks-GPS

Reduced Vehicle Idling

According to Justin Schuster of Seeley Medical, “Vehicle idling was at 18.4% when we implemented FleetTraks.  This surprised all of us.  By working with our drivers, our idle time has dropped to 9.3%. This saves us $19 per vehicle each month. That savings covers two-thirds of the cost of our FleetTraks service alone. The system has also helped us maintain our vehicles. We no longer find instances where oil changes are 8,000 miles overdue.”

 Better Route Management

Read more

Bob Wagner

Route Optimization l Analyze Your Performance

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FleetTraks releases another software upgrade, helping fleet Route Optimization

Map of Route Optimizer with routes displayed on iMac screen

 

If you have more than a couple of vehicles servicing a market, you already know that it’s difficult to plan efficient routes. Efficient routes are a must for any company. They also enable better customer service.

There are many ways companies route their vehicles. Sometimes groups of drivers decide which customers they are going to service. Some operations assign route optimization duties to a dispatcher. Expensive third party programs are another option.

FleetTraks GPS fleet management provides companies with many tools to help with route management. FleetTraks most recent upgrade helps with Route Optimization. FleetTraks now provides the ability to overlay the routes that up to 10 different vehicles traveled.

This new functionality enables management to see the big picture. Crisscrossing history is now visible. Supervisors now have the information available to make the operational changes for future routing decisions. Eliminating crisscrossing reduces fuel costs, and vehicle wear and tear. It also increases employee productivity.

There is no additional charge for the Route Optimization feature for FleetTraks customers.

Using the route optimization software is effortless for the FleetTraks user.

1. From the home page, click on the first employee/driver that you’d like to include in your analysis
2. This will take you to the unit history page
3. Set the date range on the unit history page. It’s best to analyze one day at a time
4. Next, click map history from the unit history page
5. Maximize your screen
6. You will now see a small blue arrow in the center of your screen at the top
7. Click on the blue arrow
8. Add up to nine more drivers/vehicles by clicking on the drop-down menus
9. Click the blue arrow again to hide the route optimization tool and view your results

On-going training and support for FleetTraks customers is always provided at no charge. To learn more about this enhancement contact customer support at 877-340-0300 x 290. Our email is support@on-board.com.

To learn about how FleetTraks fleet management can make your company more profitable, click on the Sales Inquiry button at the bottom of this page.

Bob Wagner

FleetTraks GPS mileage log is now available in Kilometers.

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 FleetTraks GPS tracking in Canada is now available in kilometers.

Map of Canada with FleetTraks GPS Tracking

Canadian companies with fleet vehicles can now view their mileage logs in kilometers. Fleet managers outside of the USA will now have the fleet management information easily available in kilometers enabling an increase in productivity and reduction of expenses. The GPS Mileage logs can also be used for companies with employees who use business cars for personal use to determine taxable benefits. Also, kilometer mileage is available for those employees that are entitled to mileage reimbursement.

On-going training and support for FleetTraks customers is always provided at no charge. To learn more about this enhancement contact customer support at 877-340-0300 x 290 or email us at support@on-board.com.

To learn about how FleetTraks fleet management can make your company more profitable, click on the Sales Inquiry button at the bottom of this page.

 

Bob Wagner

Route Planning l Plan Routes Real Time By Territory

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Route Planning is now much easier with the addition of “Sites” to FleetTraks.

Often times during the day, a customer need will arise that requires immediate attention. It’s the dispatcher’s job to provide excellent service but still maintain an efficient operation. The dispatcher needs to know where his fleet is and where they should be for the balance of the day. Without the complete picture, dispatchers often crisscross their vehicles on the road. This causes extra miles, and a loss of productivity.

FleetTraks Route Planning by territority shown on an iMac screen

 

By utilizing FleetTraks new route planning tool, Sites, users will be able to view their vehicles by territory in real time. They are then able to get the complete picture and find the closest vehicle to service the customers need. The result in most cases is the ability to keep drivers in their preassigned territories. This enables better customer service with the minimal vehicle miles.

Territories are easily drawn on the FleetTraks map from the home page. To create a territory, users can follow these simple steps.

 

  1. From the home page, select mapping
  2. Right click anywhere on the map and choose Create New Site
  3. Find the exact location of one of the boundaries of the new territory and right click again. This will create the first boundary of the territory.
  4. Continue to add points by finding the exact location of next boundary. Add the boundaries by right clicking until the territory is complete on the map.
  5. Right click again. You will then name, color code and save the territory.

To learn how to use the find the closest vehicle feature, follow this link; FleetTraks route mapping software receives closest vehicle upgrade.

 

 

On-going training and support for FleetTraks customers is always provided at no charge. To learn more about this enhancement contact customer support at 877-340-0300 x 290 or email us at support@on-board.com.

To learn about how FleetTraks fleet management can make your company more profitable, click on the Sales Inquiry button at the bottom of this page.

Bob Wagner

Route Mapping Software – Real Time Information

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FleetTraks releases another upgrade, Find The Closest Vehicle, to its Route Mapping Software.

Map showing Route mapping software find the closest vehicle

When the phone rings in operations, it’s often a customer with an immediate need. These needs often require dispatching a vehicle to the customer’s location right away. FleetTraks makes the life of dispatchers much easier. The release of find the closest vehicle to FleetTraks route mapping software makes dispatching easy.

With a few simple keystrokes, dispatchers can view the customer’s location on a map along with the real time GPS location and status of all vehicles. The route mapping software then returns the distance of the five closets vehicles to the customer.

By choosing the closest driver, the customer will receive faster receives better service. In addition, productivity is increased when the best vehicle is selected. This reduces payroll and vehicle expense.
Finding the closest vehicle is easily. Users can follow these simple steps.
1. From the home page, select mapping
2. On the map, zoom in and click on the exact location of the customer
a. If the location is unknown, right click anywhere on the map and choose find address. Either type the address or paste it in by using the Control (CTRL) V from the keyboard.
3. Next, right click on the map again and choose find closest

4. FleetTraks will return the closets 5 units within a 25 mile radius. Users may change these settings to return other results.

On-going training and support for FleetTraks customers is always provided at no charge. To learn more about this enhancement contact customer support at 877-340-0300 x 290 or email us at support@on-board.com.

To learn about how FleetTraks fleet management can make your company more profitable, click on the Sales Inquiry button at the bottom of this page.