During a busy day in operations, dispatchers have to make many decisions, sometimes very quickly. These decisions often include directing a driver which route to take. FleetTraks makes these decisions easy with the release of its Route Planner upgrade. Read more
If you have more than a couple of vehicles servicing a market, you already know that it’s difficult to plan efficient routes. Efficient routes are a must for any company. They also enable better customer service.
There are many ways companies route their vehicles. Sometimes groups of drivers decide which customers they are going to service. Some operations assign route optimization duties to a dispatcher. Expensive third party programs are another option.
FleetTraks GPS fleet management provides companies with many tools to help with route management. FleetTraks most recent upgrade helps with Route Optimization. FleetTraks now provides the ability to overlay the routes that up to 10 different vehicles traveled.
This new functionality enables management to see the big picture. Crisscrossing history is now visible. Supervisors now have the information available to make the operational changes for future routing decisions. Eliminating crisscrossing reduces fuel costs, and vehicle wear and tear. It also increases employee productivity.
There is no additional charge for the Route Optimization feature for FleetTraks customers.
Using the route optimization software is effortless for the FleetTraks user.
1. From the home page, click on the first employee/driver that you’d like to include in your analysis
2. This will take you to the unit history page
3. Set the date range on the unit history page. It’s best to analyze one day at a time
4. Next, click map history from the unit history page
5. Maximize your screen
6. You will now see a small blue arrow in the center of your screen at the top
7. Click on the blue arrow
8. Add up to nine more drivers/vehicles by clicking on the drop-down menus
9. Click the blue arrow again to hide the route optimization tool and view your results
On-going training and support for FleetTraks customers is always provided at no charge. To learn more about this enhancement contact customer support at 877-340-0300 x 290. Our email is support@on-board.com.
To learn about how FleetTraks fleet management can make your company more profitable, click on the Sales Inquiry button at the bottom of this page.
Often times during the day, a customer need will arise that requires immediate attention. It’s the dispatcher’s job to provide excellent service but still maintain an efficient operation. The dispatcher needs to know where his fleet is and where they should be for the balance of the day. Without the complete picture, dispatchers often crisscross their vehicles on the road. This causes extra miles, and a loss of productivity.
By utilizing FleetTraks new route planning tool, Sites, users will be able to view their vehicles by territory in real time. They are then able to get the complete picture and find the closest vehicle to service the customers need. The result in most cases is the ability to keep drivers in their preassigned territories. This enables better customer service with the minimal vehicle miles.
Territories are easily drawn on the FleetTraks map from the home page. To create a territory, users can follow these simple steps.
To learn how to use the find the closest vehicle feature, follow this link; FleetTraks route mapping software receives closest vehicle upgrade.
On-going training and support for FleetTraks customers is always provided at no charge. To learn more about this enhancement contact customer support at 877-340-0300 x 290 or email us at support@on-board.com.
To learn about how FleetTraks fleet management can make your company more profitable, click on the Sales Inquiry button at the bottom of this page.
When the phone rings in operations, it’s often a customer with an immediate need. These needs often require dispatching a vehicle to the customer’s location right away. FleetTraks makes the life of dispatchers much easier. The release of find the closest vehicle to FleetTraks route mapping software makes dispatching easy.
With a few simple keystrokes, dispatchers can view the customer’s location on a map along with the real time GPS location and status of all vehicles. The route mapping software then returns the distance of the five closets vehicles to the customer.
By choosing the closest driver, the customer will receive faster receives better service. In addition, productivity is increased when the best vehicle is selected. This reduces payroll and vehicle expense.
Finding the closest vehicle is easily. Users can follow these simple steps.
1. From the home page, select mapping
2. On the map, zoom in and click on the exact location of the customer
a. If the location is unknown, right click anywhere on the map and choose find address. Either type the address or paste it in by using the Control (CTRL) V from the keyboard.
3. Next, right click on the map again and choose find closest
4. FleetTraks will return the closets 5 units within a 25 mile radius. Users may change these settings to return other results.
On-going training and support for FleetTraks customers is always provided at no charge. To learn more about this enhancement contact customer support at 877-340-0300 x 290 or email us at support@on-board.com.
To learn about how FleetTraks fleet management can make your company more profitable, click on the Sales Inquiry button at the bottom of this page.
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